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Place your orders by 12:00 noon on 19 December 2025 to ensure that it can be processed before Christmas. Our office closes at 17:00 on 19 December 2025 and reopens on 5 January 2026. The online shop will remain available over the holidays, but orders will not be shipped until the new year.

Is there anything I need to consider if I want to return an item?

lenz-platform-knowledge-base.detail.category Returns & warranty

The item you want to return must not have been used and the packaging must be original and intact. Always enclose a Return Material Authorization (RMA) form with the item, otherwise nothing will be done.