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Place your orders by 12:00 noon on 19 December 2025 to ensure that it can be processed before Christmas. Our office closes at 17:00 on 19 December 2025 and reopens on 5 January 2026. The online shop will remain available over the holidays, but orders will not be shipped until the new year.

Returns form

Request to return a product

Your details

Company name*

Customer number

First name

Last name

Email address*

Phone number*

Details of product you wish to return

Product number*

Product quantity*

Serial number

Invoice number*

Details for location of product

Building name and / or street*

Number

Town or city*

Postcode

Reason for returning product

Specify why you wish to return the product*

Description of problem and desired outcome *

Fields marked with asterisks (*) are required.

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