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Company/account name *

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Contact phone number to arrange site visit *

Details of product you wish to return

Product part number *

Product description *

Serial number

Invoice number *

Invoice date

For ALL heat Pump Warranty claims, the below information is necessary for a smooth completion of your claim

Fault code 1

Additional fault codes

Pool use Enter in what way you use the pool therapy domestic commercial other

Have you used the trouble shooter in the manual? Select option... yes no

Image of the information plate must be uploaded

Allowed files: image/jpeg, image/png, image/bmp, image/tiff, application/pdf

Maximum file size (in MB): 1

Details for location of product

Building name and / or street *

Building number

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Postcode

Reason for returning product

Specify the reason for warranty claim * Select option... Damaged item delivered Warranty request Non-warranty repair

Description of problem or fault, and desired outcome *

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Allowed files: image/jpeg, image/png, application/pdf

Maximum file size (in MB): 1

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