Warranties

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The webshop now features the same improved, easy-to-use All Products structure as the printed Water Technics Catalogue. This means consistent navigation and clearer categories.

Warranty form

Fill out a warranty request

Your details

Company/account name

Customer account number

First name

Last name

Email address

Contact phone number to arrange site visit

Details of product you wish to return

Part number

Product description

Serial number

Invoice number

Invoice date

For ALL heat Pump Warranty claims, the below information is necessary for a smooth completion of your claim

Fault code 1

Additional fault codes

Pool use

Have you used the trouble shooter in the manual?

Image of the information plate must be uploaded

Allowed files: image/jpeg, image/png, image/bmp, image/tiff, application/pdf

Maximum file size (in MB): 1

Details for location of product

Building name and / or street

Building number

Town or city

Postcode

Reason for returning product

Specify the reason for warranty claim

Description of problem or fault, and desired outcome

Upload a file

Allowed files: image/jpeg, image/png, application/pdf

Maximum file size (in MB): 1

Fields marked with * are mandatory

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