Place your orders by 12:00 noon on 19 December 2025 to ensure that it can be processed before Christmas. Our office closes at 17:00 on 19 December 2025 and reopens on 5 January 2026. The online shop will remain available over the holidays, but orders will not be shipped until the new year.
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How do I make a warranty claim?

lenz-platform-knowledge-base.detail.category Returns & warranty

Fill in our warranty form. Our service team will then contact you to assess your claim.