Place your orders by 12:00 noon on 19 December 2025 to ensure that it can be processed before Christmas. Our office closes at 17:00 on 19 December 2025 and reopens on 5 January 2026. The online shop will remain available over the holidays, but orders will not be shipped until the new year.
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Where can I see my order status?

lenz-platform-knowledge-base.detail.category Orders & deliveries

We have sent you an order confirmation. The order confirmation contains information about where and when we will deliver your order. If you have not received an order confirmation, please let us know. You can find our email address and phone number on this page.